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Helpdesk
Burton Menswear
- Save 20% On Selected Casual Shirts P& Get 2.5% Cashback!
Hurry Offer Ends In 5 Hours!
The Body Shop
- Get 20% Off When You Buy 2 Products & Earn Up To 6% Cashback!
The Hut
- Big Brand Clearance! Up To 80% Off & Get Up To 5% Cashback!
Wilkinson Plus
- Get £10.00 Off When You Spend Over £100 & Earn 2.5% Cashback!
Very
- Home & Electrical Sale Up To 50% Off & Get Up To 3% Cashback!
Planet
- Save 10% On All Purchases & Get 5.5% Cashback!
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Dorothy Perkins
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Ellos
- Save 15% On All Purchases With Free Delivery & Get 2.5% Cashback!
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Apricot
- Exclusive! Get 20% Off All Purchases & Earn 5% Cashback!
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Play.com
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Amazon
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Tesco Clothing
- Get 500 Extra Clubcard Points When You Spend Over £40 & Earn 2.5% Cashback!
ASDA George
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Bhs
- Biggest Ever Sale Now On Up To 50% Off & Get 2.5% Cashback!
Littlewoods
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Sainsbury's
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New Look
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Debenhams
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QVC
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eBay Fashion Outlet
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The Knowledgebase provides answers to the most common questions asked about CWUCashback's services.
Simply select the category you are interested in, then click on the query that most closely matches your own to find out the answer.
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Categories
About CWUCashback
How is CWUCashback able to offer cashback from its retailers?
How does CWUCashback work?
Getting Started
Who can join CWUCashback?
How much does it cost to join CWUCashback?
Is my email address and personal data secure with you?
How do I join CWUCashback?
Do I pay a higher price for goods as a result of using CWUCashback and earning cashback?
Are there any limits to how much cashback I can earn?
How do I activate my account?
How do I log in to my account?
Using CWUCashback
How do I search for retailers on CWUCashback?
What are retailer reviews?
What is a retailer's ‘tracking speed’?
How do I know if any conditions are attached to a retailer's offer?
How do I locate coupon codes for retailers?
How does the CWUCashback compare and save feature work?
What is daily cashback?
What is the click history used for?
What is the My Favourites for?
How do I add a retailer to My Favourites?
How can I maximise my CWUCashback earnings?
My Account
I have forgotten my username and password how do I get a reminder?
Can I have more than one CWUCashback account?
What is your ‘automated fraud detection’ software?
How do I update my account profile?
How do I change my newsletter preferences?
Why do some of the retailers links not work?
How can I view my current account balance?
What is the 'reminder' service for?
What are the different statuses between transactions?
Cashback Payments
When will I receive my payment?
Why do you not payout until I have earned at least £25?
How do you issue payment?
I have achieved the £25 minimum threshold over 30 days ago but still haven’t been paid?
How do I know if I'm included in the next payment run?
Missing Transactions
What can I do to make sure my transactions are tracked?
I'm still having problems with tracking, is there anything else I can do?
Why has a purchase I've made not shown in my reports?
Why can it take so long for a transaction to show up?
How long should I expect to wait to have a rebate credited?
What rules do you have for claiming missing cashback credits?
Why has a cashback been removed from my account balance?
My cashback has been awarded at a slightly lower rate that expected, why is this?
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Rapid Response
What is Rapid Response?
How do I know which retailers have been awarded rapid response status?
Rebate Catcher
How do I get the £0.20p bonus?
How do I uninstall Rebate catcher?
Can I rely on Rebate Catcher to collect all my rebates?
Why does Rebate Catcher not pop on every occasion
Sometimes I try to visit a site and Rebate Catcher locks me out of the page I want to visit
Rebate Catcher generates a warning message from my firewall, why?
Why can't I access this on my Macintosh computer?
Does Rebate Catcher support Windows Vista?
Post A Deal
What is members' ‘Post a Deal’?
How do I search for other member's posted deals?
How can I earn more cashback by posting retailer's deals?
How do I post a deal?
Refer A Friend
Can I get paid to refer friends to CWUCashback?
How do I refer friends? What is my referral link?
Do you have any website banners I can use to refer friends?
How can I view friends that I have referred?
I have referred a friend but not yet received the £7 cashback for doing so.
Contact Us
How do I contact you for more help?
How do I create a support ticket?
I’m trying to create a missing cashback ticket but the drop down selection menu to choose the retailer does not include the retailer I’m trying to report.
How can I check on the status of ticket?
High Street Cashback
How do I earn high street cashback?
What information is required to register my payment card(s)?
How secure is the registration process?
Which payment cards can I register?
Can I register American Express or Diners Club payment cards?
When will I receive my high street cashback?
What happens if I return goods and receive a refund?
Do I need to tell the store assistant that I'm collecting cashback when I pay?
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During Feb 12
Y. Law
£271.39
M. Ware
£197.50
R. David
£180.00
A. Zangana
£151.64
T. Gnani-todd
£140.00
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Submission Technology Ltd
- All rights reserved, Registered in England No. 4456811,
An Appointed Representative authorised by the Financial Services Authority under Registration No. 476083,
Registered under the Data Protection Act. Registration No. Z7981900.
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